Ledger Start — Secure Setup Guide for New Users

A friendly, step-by-step guide to unbox, set up, and secure your Ledger hardware wallet — with best practices and answers to the questions new users ask most.

Estimated read: ~8 minutes • Author: Ledger Start Team

Why use a hardware wallet?

Hardware wallets like Ledger store your private keys offline — away from web-based attackers, phishing sites, and malware. This guide helps new users get from unboxing to a secure, everyday workflow with Ledger Live and your device.

Before you begin

What you’ll need

Important safety notes

Only set up your Ledger using official Ledger software and verified official links. Never share your 24-word recovery phrase with anyone. Ledger will never ask for this phrase.

Step 1 — Unboxing and verifying your device

Inspect packaging and tamper seals

Check that the packaging is sealed and that the tamper-evident stickers (if present) are intact. Compare the product you received with official images and product descriptions on Ledger’s site.

Find the quick start card

The package includes a quick-start card and stickers. Keep the card handy during setup — but do not write your recovery phrase on the card if it will leave the house.

Step 2 — Install Ledger Live

Download only from official sources

Go to Ledger's official download page and choose the correct version for your operating system. We include direct official resources below in the Official Links section so you can be certain you’re on an authentic page.

Run the installer and open Ledger Live

Follow the on-screen installer instructions. When Ledger Live opens, choose Set up a new device (unless restoring from a recovery phrase).

Step 3 — Initialize your Ledger device

Choose a PIN

Your device will prompt you to create a PIN. Choose a PIN you can remember but that isn’t easily guessed. Ledger devices usually allow 4–8 digits; avoid sequential or repeating numbers.

Write down the recovery phrase

The device displays a 24-word recovery phrase — the only backup to your keys. Write these words in order on the supplied recovery sheet (or a metal backup). Verify each word carefully — this is the most critical step in securing your crypto.

Recovery phrase best practices

Step 4 — Add accounts in Ledger Live

Connect your Ledger device and follow Ledger Live prompts to add cryptocurrency accounts (Bitcoin, Ethereum, and many others). Ledger Live manages apps on the device and lets you receive, send, and monitor balances.

Install only the apps you need

Ledger devices use compact apps for each blockchain. Install only the apps you’ll use to reduce attack surface and save device memory.

Step 5 — Sending and receiving transactions

Receiving funds

To receive, open an account in Ledger Live and click Receive. Verify the address on your device’s screen — addresses must match exactly. Copy-paste only after checking the device.

Sending funds

When sending, review the transaction details in Ledger Live, then confirm the transaction on your device. This two-step verification ensures that a compromised computer cannot silently alter the transaction.

Troubleshooting common issues

Ledger Live not detecting the device

Try a different USB cable or port, enable browser support when needed, and ensure your OS recognizes USB devices. Restart your computer and re-open Ledger Live if necessary.

Device frozen or unresponsive

Disconnect, wait 10 seconds, and reconnect. If issues persist, consult official Ledger support resources listed in the links section below.

FAQ — Frequently Asked Questions

Q: Is my Ledger device safe from hackers?

A: Ledger devices keep private keys offline which significantly reduces risk. However safety depends on how you handle your recovery phrase and device — never enter your recovery phrase anywhere besides the device itself.

Q: Can I recover my funds if I lose the device?

A: Yes. Use your 24-word recovery phrase with a compatible wallet (including another Ledger device) to restore access to your funds.

Q: What if someone asks for my recovery phrase?

A: That is always a scam. Ledger support will never ask for your 24 words. Do not share them — ever.

Q: Should I update firmware right away?

A: Yes — keeping firmware and Ledger Live updated provides bug fixes and security improvements. Only install firmware updates shown and signed by Ledger via Ledger Live.

Q: Can I use Ledger with DeFi and NFTs?

A: Yes. Ledger can interact with many DeFi apps and NFT platforms through Ledger Live, browser integrations, or supported third-party apps. Use caution and verify dApp URLs and contract permissions.

Security checklist before you go

Conclusion

Setting up a Ledger device is straightforward when you follow safe practices: verify official software, protect your recovery phrase, and confirm every transaction on the device. With careful setup, a hardware wallet is one of the strongest tools for protecting your crypto assets.